Thank you for choosing our crystal bracelets. To ensure the best shopping experience, please carefully read the following return and refund policy.

No Returns or Refunds

Due to the unique nature of our crystal bracelets, each piece is a carefully crafted, custom-made product. Given the natural characteristics of the crystals and the personalized nature of the design, we are unable to offer returns or refunds once the order is confirmed and shipped.

Regarding Customization and Sizing

We recommend that you carefully check the size, style, and color details of the selected product before placing your order. If you have any questions about the bracelet’s size or design, please contact our customer service team before ordering. We will assist you in selecting the most suitable style for you.

Damages and Defects

If you receive a product with obvious manufacturing defects or damage during shipping, please contact us within 7 days of receiving the product and provide relevant photos. We will offer repair, replacement, or another suitable solution based on the specific situation.

Special Cases

In the event that an error on our part leads to incorrect items, quantities, or sizes being shipped, we will provide a return or exchange service based on the actual circumstances. Please contact us within 7 days of receiving the product.

Contact Us

If you have any questions or need further assistance, feel free to contact our customer service team at:[WhatsApp: +86 17853263845]or[Email: rosygirl1030@gmail.com]